Candy 96 Casino Terms & Conditions
These Terms and Conditions govern your access to and use of Candy 96 Casino, including the website, your account, and any games, promotions, and related services made available from time to time. Please read them carefully before registering or placing any wager.
By creating an account or using the site, you agree to be bound by these Terms and Conditions and any additional rules displayed within the cashier, promotions pages, or game interfaces. If you do not agree, you must stop using Candy 96 Casino.
Acceptance of Terms
Your use of Candy 96 Casino constitutes acceptance of these Terms and Conditions as they apply at the time you access the site. Where additional terms apply to a specific product, feature, or promotion, those terms form part of your agreement with Candy 96 Casino.
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue to apply to the fullest extent permitted in general contractual practice.
Eligibility
You may only use Candy 96 Casino if you can lawfully enter into a binding agreement and if online gambling is permitted for you under the rules applicable to your circumstances. You are responsible for ensuring that your use of the services is lawful in your location.
Access to the site is intended for adults. If you are not an adult or if you are accessing the site on behalf of someone else, you must not create an account or use the services.
Account Registration
To play at Candy 96 Casino, you must register for an account and provide accurate, current, and complete information. You must keep your account details updated, including contact information and payment details, to avoid processing delays.
Accounts are personal and are intended for a single individual. You must not sell, transfer, or share your account, and you must not allow anyone else to use your login credentials.
- You are responsible for maintaining the confidentiality of your username, password, and any device access used to log in.
- You must notify Candy 96 Casino promptly if you believe your account has been accessed without authorisation.
- We may restrict registration attempts where we reasonably suspect automated sign-ups or misuse.
Verification
Candy 96 Casino may require you to complete identity, age, and payment verification checks before you can deposit, withdraw, or access certain features. Verification requests may occur at registration, at withdrawal, or when account activity indicates that further checks are appropriate.
You agree to provide documentation and information that is truthful and belongs to you. Where verification is incomplete or unsuccessful, Candy 96 Casino may restrict account functionality, reverse transactions where appropriate, or suspend the account until the process is completed.
- Requested documents may include proof of identity, proof of address, and proof of payment method ownership.
- We may ask for additional information to understand the source of funds or to address unusual activity.
- Inconsistent or misleading information may result in account restrictions or closure.
Deposits
Deposits at Candy 96 Casino must be made using payment methods available in the cashier and in your own name. You must ensure you have the right to use the chosen method and that deposited funds are not subject to chargeback risk or other third-party claims.
All deposits are subject to processing rules of payment providers and the controls applied to protect players and the site. Candy 96 Casino may decline, limit, or reverse a deposit where it is reasonably necessary to address risk, suspected fraud, or technical issues.
- Do not deposit funds that you cannot afford to lose.
- Where currency conversion applies, your provider may charge fees and apply its own exchange rate.
- Deposits may be subject to minimum and maximum thresholds shown in the cashier at the time of payment.
Withdrawals
Withdrawals from Candy 96 Casino are processed in accordance with our security checks, verification requirements, and payment method rules. You may be asked to withdraw using the same method used to deposit, where supported, or an alternative method to manage operational and risk considerations.
Withdrawal requests may be delayed or declined where we reasonably suspect prohibited activity, where verification is outstanding, where there is an unresolved payment dispute, or where a technical review is necessary. Where a withdrawal is approved, processing times can vary due to payment provider procedures and bank handling times.
- Withdrawals are available only from cleared account balances, taking into account any open bets and bonus restrictions.
- We may conduct checks to confirm ownership of a payment method and the legitimacy of account activity.
- If a payment method is no longer available, we may request an alternative method in your name.
Bonuses
Candy 96 Casino may offer bonuses, free spins, cashback, and other promotions. Each promotion is subject to specific terms shown at the time it is offered, including eligibility criteria, time limits, game contributions, maximum bet requirements, and withdrawal conditions.
Bonus funds and winnings derived from bonus funds may be subject to restrictions until all stated conditions are met. If you do not meet the bonus terms, Candy 96 Casino may void the bonus and any associated winnings to the extent reasonably required by the promotion rules.
- Only one account per person may participate in a promotion unless the promotion rules state otherwise.
- Using multiple accounts or coordinated play to obtain a bonus advantage may result in disqualification.
- Some games may be excluded from promotions or may contribute differently to any play-through requirement.
Acceptable Use
You agree to use Candy 96 Casino for personal entertainment purposes and to interact with the site in a lawful, respectful, and non-disruptive manner. You must not attempt to interfere with site operations, other players, or the integrity of games.
Any content you submit through available features, where applicable, must be accurate and must not be offensive, unlawful, or infringing. Candy 96 Casino may remove content or restrict access where it reasonably considers content to be inappropriate or harmful.
Prohibited Activities
The following activities are prohibited at Candy 96 Casino and may result in account restriction, suspension, closure, or other action considered appropriate in the circumstances.
- Using someone else’s identity, payment method, or personal details.
- Creating or using multiple accounts to bypass limits, claim bonuses, or otherwise gain an unfair advantage.
- Collusion with other players, including coordinated betting or chip-dumping where applicable.
- Using automated tools, bots, scripts, or software designed to influence gameplay or exploit the site.
- Attempting to exploit a bug, error, or delay in the software, paytables, or promotion logic.
- Abusive behaviour toward staff or misuse of customer support channels.
If Candy 96 Casino identifies activity that appears inconsistent with fair play, we may take steps to investigate, including requesting information and reviewing gameplay history and device or network signals.
Intellectual Property
All content on Candy 96 Casino, including branding, logos, text, design, and software, is protected by intellectual property rights. You are granted a limited, non-exclusive, non-transferable right to access and use the site for personal entertainment in accordance with these Terms and Conditions.
You must not copy, modify, distribute, publish, reverse engineer, or create derivative works from any portion of the site, except as permitted by general applicable rules or with prior written permission.
Limitation of Liability
Candy 96 Casino provides services on an “as available” basis and aims to deliver a stable and fair experience. However, interruptions, errors, maintenance, or third-party failures may occur. To the extent permitted by generally applicable principles, Candy 96 Casino is not responsible for losses arising from events outside reasonable control, including failures of networks, devices, payment systems, or third-party platforms.
Nothing in these Terms and Conditions is intended to exclude or limit any rights that cannot be excluded under generally applicable consumer protection principles. Where liability cannot be excluded, it is limited to the minimum extent that is reasonable and permitted in the circumstances.
Account Suspension
Candy 96 Casino may suspend, restrict, or close your account if we reasonably believe it is necessary to protect you, other players, or the integrity of the services. This can include situations involving suspected prohibited activity, responsible gambling concerns, payment disputes, chargebacks, or failure to complete verification.
If your account is suspended or closed, we may withhold processing of withdrawals until the review is completed, and we may void bonuses and promotional benefits where the applicable rules allow. Any remaining balance will be handled in line with these Terms and Conditions and the outcome of any necessary checks.
Privacy
Candy 96 Casino collects and processes personal information to operate the site, maintain your account, process payments, prevent fraud, and support responsible gambling measures. How we handle personal information is described in our Privacy Policy, which forms part of the overall framework governing your use of the services.
You should review the Privacy Policy before using the site and ensure that you understand how information may be used, stored, and shared with service providers for operational purposes.
Responsible Gambling
Candy 96 Casino supports responsible gambling and encourages players to treat gambling as entertainment rather than a way to make money. You are responsible for managing your play and choosing limits that reflect your personal circumstances.
Responsible gambling tools may be available within your account settings, including options that help you control time and spending. If you feel that gambling is becoming difficult to manage, you should take a break and seek independent support resources available in Australia.
Amendments
Candy 96 Casino may update these Terms and Conditions to reflect changes to the services, security practices, promotions, or operational requirements. When updates are made, the revised version will be posted on the site and will apply from the time it becomes effective.
If changes materially affect how the services work, we may take additional steps to bring them to your attention within the site experience. Your continued use of Candy 96 Casino after an update means you accept the revised Terms and Conditions.
Contact Information
If you have questions about these Terms and Conditions or your Candy 96 Casino account, you can contact our customer support team at [email protected].
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